As a community manager or a Salesforce admin, you may need to automatically add new users to a group on Chatter or Community Cloud. While you can use Visual Workflow or an Apex trigger to achieve this, the good news is: you can achieve the same thing with Process Builder! Here’s how:Continue reading
Ever wanted your Community Cloud groups on the Customer Service (Napili) template to look different from one another? With Salesforce’s Spring ’17 release, you can now customize individual groups! Specifically, you can customize components, actions, the publisher, and related lists in groups.
There wasn’t any documentation on how to actually do this. Unfortunately, it does take quite a few steps to customize your groups. It involves using Group Record Types and Page Variations in the Community Builder.Continue reading